LONDON — Fintech business GoCardless is offering customers free credit monitoring for a year after admitting 19 laptops containing personal information have been stolen from its offices, FinExtra reports.
GoCardless, founded in 2011 by three Oxford graduates, lets businesses easily process direct debit payments online. Companies can use GoCardless’ technology to aggregate payments, which makes accepting direct debits much more affordable.
Financial news website FinExtra says that the laptops contained personal data such as email addresses, passport numbers, dates of birth, and names, but no financial data. Business Insider has contacted GoCardless for confirmation and will update when we hear back.
FinExtra quotes a statement from GoCardless as saying: “All of our payment processing systems are secure, remain uncompromised and were unaffected by the burglary. There has been no impact on our day to day business and we continue to process payments as normal.”
Over 20,000 companies use GoCardless’s technology, including the Guardian, Thomas Cook, and FTSE 100 accounting giant Sage. GoCardless processes over £1 billion of payments annually and last March raised $13 million (£9.1 million) in funding.
The theft occurred last month, FinExtra reports, and the police, Financial Conduct Authority (FCA), and the Information Commissioner’s Office have all been informed.